Terms & Conditions

TERMS & CONDITIONS

Effective Date: May 30, 2025

Welcome to Ensō Wabi. These Terms and Conditions ("Terms") govern your use of our website, www.ensowabi.com, and the purchase of products through our online store. By accessing or using our website, you agree to be bound by these Terms.

1. Use of the Site

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase. By using this site, you represent that you meet these requirements.

2. Product Information

All products are handcrafted and may vary slightly in color, shape, and design due to the natural materials used. No two items are exactly alike, which is part of their unique value.

3. Orders and Payments

We accept payments via major credit cards and other secure payment methods as listed at checkout.

All prices are listed in U.S. dollars.

Once an order is placed, it cannot be modified or canceled after it has been processed or shipped.

4. Shipping and Delivery

We ship within the United States. For international orders, please contact us before purchasing.

Estimated delivery times are provided at checkout, but may vary.

Ensō Wabi is not responsible for delays caused by the shipping carrier.

5. Returns and Exchanges

Due to the handmade nature of our products, all sales are final.

We do not offer refunds or exchanges unless an item is damaged during shipping.

To report a damaged item, contact us at [Insert Contact Email] within 5 days of delivery with photos of the damage and packaging.

6. Intellectual Property

All content on this website—including text, images, graphics, logos, and product designs—is the property of Ensō Wabi and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

7. Privacy Policy

Your use of this site is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

8. Limitation of Liability

Ensō Wabi is not liable for any indirect, incidental, or consequential damages resulting from your use of the site or purchase of products. All items are sold "as is."

9. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law principles.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.