Refund Policy

Effective Date: May 30, 2025

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Due to the handcrafted nature of all Ensō Wabi products, all sales are final.

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We do not accept returns or exchanges unless your item arrives damaged. If your order is damaged during shipping, please notify us within 5 days of delivery by emailing [Insert Your Email] and include:

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• A photo of the damaged item

• A photo of the packaging

• Your order number

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We will review your claim and offer a replacement or store credit if approved. Items must be unused and in original packaging for replacement consideration.

We are not responsible for:

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• Lost or stolen packages

• Incorrect shipping addresses provided by the customer